Privacy policy

PRIVACY POLICY

Last Updated: February 2026

Unicorn Global Resources Ltd (“we”, “us”, “our”), trading as UNICORN FURNITURE, respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your personal information when you visit www.unicornglobal.co.uk and place an order with us.

1. Who We Are

Unicorn Global Resources Ltd
Registered in England & Wales
Registered Office: Unit 7b, Halliwell Mill, Bertha St. Bolton. BL1 8AH
Email: support@unicornglobalresources.net

We are the data controller for the purposes of UK GDPR.

2. What Personal Data We Collect

We may collect the following information:

a) Information You Provide to Us

  • Name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Payment details (processed securely via payment providers)

  • Order history

  • Communications with customer support

b) Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and usage data

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Arrange delivery

  • Provide customer support

  • Communicate order updates

  • Prevent fraud and verify transactions

  • Improve our website and services

  • Comply with legal obligations

We only use your data where we have a lawful basis to do so under UK GDPR.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Performance of a contract (to fulfil your order)

  • Legal obligation (accounting, tax and compliance)

  • Legitimate interests (fraud prevention, service improvement)

  • Consent (marketing communications where applicable)

5. Fraud Prevention & Security

To protect customers and our business, we may:

  • Conduct fraud screening checks

  • Verify payment information

  • Use automated systems to detect suspicious transactions

Where fraud is suspected, relevant transaction data may be shared with payment processors, banks or law enforcement in accordance with legal requirements.

6. Sharing Your Information

We only share your personal data where necessary to operate our business, including with:

  • Shopify (our ecommerce platform provider)

  • Payment gateways (e.g. Stripe, PayPal, Klarna, etc.)

  • Delivery and logistics providers

  • Fraud prevention services

  • IT and website service providers

  • Professional advisers (where legally required)

We do not sell your personal data.

7. International Transfers

Some of our service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place to ensure your data is protected in accordance with UK GDPR.

8. Data Retention

We retain your personal information:

  • For as long as necessary to fulfil your order

  • For accounting and tax purposes (typically 6 years)

  • For fraud prevention and dispute resolution

You may request deletion of your data where legally permissible.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Object to processing

  • Request restriction of processing

  • Request data portability

To exercise these rights, contact:
support@unicornglobalresources.net

We may require identity verification before processing requests.

10. Marketing Communications

If you opt-in to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

We do not send marketing communications without consent.

11. Cookies

Our website uses cookies to:

  • Enable core website functionality

  • Remember preferences

  • Analyse site performance

  • Support marketing and advertising efforts

You can manage cookie preferences via your browser settings.

For more information, please see our Cookie Policy.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Accidental loss

  • Misuse or disclosure

Payment information is processed securely via encrypted payment providers. We do not store full card details.

13. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/make-a-complaint/

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

The latest version will always be available on our website.